Ordering

  • You can order online at www.milliemoohampers.com.au.  Our online store allows you to shop with security and ease.  We use Paypal, accept VISA, Master Card and American Express and do not charge processing fees
  • You can order via emailing sales@milliemoohampers.com.au.  This may suit if you wish to make changes to the hampers on our website.
  • By Phone on 0428 402 576 Monday - Friday 8.30 am to 5.30 pm

Address Details

When completing your order on www.milliemoohampers.com.au please complete the recipients details, the name and address that you require the hamper to be delivered to in the NOTES area, including details if you like to include a note or card.

If your hamper is going to be delivered to a Hospital please indicate in the notes area the Hospital, Ward / Room Number to make for a smooth delivery

Corporate Orders

To discuss your next Corporate order please contact us by email info@milliemoohampers.com.au or by phone on 0428 402 576.

We can either discuss your requirements over the phone / email.  We can arrange appointments and samples to view for Victorian based Businesses if necessary.

Delivery

We offer a Flat Rate Hamper Shipping within Australia of $14.95 that will be charged upon purchase on our Website.

We offer Flat Rate Shipping for Dolls, Rattles and Soft Toys for $8.95.

Please allow  up to 1 - 4 business days for delivery.  Depending on your delivery location.  However, we aim to deliver well within these times.

If you require a Hamper urgently please contact us as soon as possible so we can make arrangements to have your hamper delivered.

Please note there maybe additional delivery charges by requesting an urgent delivery.

If you choose to order Large quantities, Custom Orders or Corporate orders Delivery will be calculated accordingly and included on your emailed invoice.

New Zealand Shipping

We offer Shipping to New Zealand on our Baby Hampers, Dolls, and Rattles.

At this time we are unable to send Alcohol or Food to New Zealand however are more than happy to remove any of these items so it can be sent to New Zealand.

FREE Local Pick Up

Millie Moo Custom Hampers is located in Officer, Victoria.  You are welcome to collect your Hamper from our Office free of charge.

Upon check out use code LOCALPICKUP and you will not be charged delivery.

We will email you to arrange a suitable day and time for you to collect your hamper.

Delivery Details

Please note that if you or your recipient is not available to receive the hamper a card will be left with arrangements on where collect the hamper.

Business address are the most reliable and secure location for your delivery and encourage this where possible.

If you provide an incorrect address Millie Moo Custom Hampers has the Right to charge an additional $14.95 to redeliver your hamper.

In the unfortunate event that your hamper has been damaged through the delivery process or particular item please contact sales@milliemoohampers.com.au or 0428 402 576 to arrange a replacement gift.  While we maintain that we are not responsible for damaged items while in the hands of third party delivery companies, we would like to ensure you have an excellent experience with us.

Cancellation of Order

If you wish to cancel your order please contact us immediately at info@milliemoohampers.com.au or 0428 402 576.  Once payment for an order has been accepted, cancellation is at the discretion of Millie Moo Custom Hampers.

Item Substitution

All items advertised on Millie Moo Custom Hampers website are in stock unless otherwise stated.

Please note Millie Moo Custom Hampers reserves the Right to substitute a product temporarily out of stock with a product of equal or greater value and quality.

You will be advised if a replacement product has been used.

Sale of Liquor

Under the Liquor Control Reform Act 1998 it is an offense to supply alcohol to a person under the age of 18 (Penalty exceeds $18,00), for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $700).

 Please ensure the recipient is aged over 18 years and available to receive the delivery.

Gift Wrapping

Our gift packaging boxes is complimentary.  If you wish to include a message with your hamper please make a note of this in the notes section at time of payment.

We use White and Black Boxes along with various ribbon colors.  If you wish to select a color box and ribbon please make a note at the time of purchase.

You may also email us with your changes.

Photography

Our photography featured in our website is the property of Millie Moo Custom Hampers and cannot be used without the permission of Millie Moo Custom Hampers.

Third Party Products

All our products included in our hampers are made and packaged by third parties.  We reserve the Right to not be held responsible for any circumstance regarding these products.

Privacy & Disclaimers

We take Privacy very seriously at Millie Moo Hampers and also appreciate that this is important to you. 

Millie Moo Custom Hampers is bound by the Privacy Act 1988 as amended ('The Act'), which sets out a number of principles concerning the privacy of individuals.

When making a purchase from Millie Moo Custom Hampers you will be required to provide certain details to enable to purchase and manage your account.  These include Name, Contact Details and delivery address information. 

Millie Moo Custom Hampers may use your information for purposes which you would reasonably expect,  such as delivery purposes, managing your account, contacting you or providing customer support.

The only third party that will be provided this information is the delivery company to enable them to deliver your hamper.

Millie Moo Custom Hampers does not sell, rent or lease its customer lists to third parties.